Hello, what can we do for you?
Hi there, we understand that you might have some more questions or feedback. Our team is always on hand to answer any questions or concerns you may have.

You can reach us from Monday to Friday from 09.00-17.00 o’clock CET.

Write to us at
support@bots.io

We will respond within 24 hours.

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What is a bot?

A bot is a computer program designed by traders or developers to buy and sell assets for you at the right time based on a trading strategy. A bot is also called an algorithm.

How do I start a bot?

To start a bot, click the bots button at the bottom of your screen. Then choose a bot that appeals to you. Click the start this bot button and select the amount you want to deposit. To make a deposit you need to create an account.

How do I stop a bot?

Your dashboard shows your active bot. Press it and press stop this bot. Your money is now in available funds and can be returned or reinvested in another bot.

Do you charge for reversing money?

BOTS Capital keeps your costs as low as possible. For example purchasing strategies 0%, holding cryptocurrencies 0%, and transferring money to your bank account 0%. Check out all details here: www.bots.io/costs

Why is my amount delayed?

When you start a bot, it will be available to you within 2 business days. The same applies when you stop a bot. In most cases, you can get your money immediately because BOTS allows pre-financing.

Do you charge for depositing money into a bot?

BOTS Capital keeps your costs as low as possible. For example purchasing strategies 0%, holding cryptocurrencies 0%, and transferring money to your bank account 0%. Check out all details here: www.bots.io/costs

Are my funds stored safely with BOTS?

BOTS provides users with one of the safest trading environments, all our app users' money is deposited with 'BOTS Foundation Custodian'.

Download the BOTS app now!
Start trading automatically in just two minutes.